1CRM

1CRM provides integrated management of corporate information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks. Automatic email notifications may optionally be sent to advise users of new contacts, cases, or tasks assigned to them. Some of the key CRM capabilities of 1CRM include:

• Salesforce automation - including lead capture, and the promotion of leads to Opportunities;
• Opportunity tracking with sales stage and percentage likelihood;
• Sales pipeline tracking, with graphical charts that offer drill-down from the bar or segment of the chart to the data that underlies it;
• Definition of sales teams and territories, to manage information sharing and track sales performance by territory;
• Sales forecasting, and comparison of forecasts to quotas and actuals, by team or by individual;
• Lead source analysis of sales and opportunities;
• Email marketing campaigns send high-quality HTML emails to carefully selected target lists;
• Flexible reporting, to extract precisely the information you want to see;
• Corporate calendar management, for arranging calls and meetings; and
• Integrated Inbound and outbound Email, which is automatically added to account and contact history